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Alicia works the customer hotline. The customers use the software for the whole bookkeeping in their companies. There are new issues each day. Minor ones. Except for the timezone issue. Closed three days ago, successfully, it pops up open on Monday morning. Again. Assigning the issue to a colleague? No option! Ask the developper? On holidy! Seriously? A Mystery Short Story on hunting bugs in software programms. Or hunting criminals. Who knows?